Privacy notice

Independent information site. Not the NHS, not a clinic, not a diagnostic service, and not a referral service. England only. A GP, dentist or optometrist must decide whether a first outpatient referral is clinically appropriate. Provider lists, waits and ICB caps change — check the provider and your ICB before the appointment.

This notice describes how righttochoosepathway.co.uk/ handles personal data on the eligibility quiz and the get-help form.

Written by Pete, editor, not a clinician. This is not clinical or legal advice.

Controller

Controller: PASECOM GROUP LTD
Registered office: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE
Company number: 17139327
ICO registration number: ZC117546
Contact for privacy requests: write to PASECOM GROUP LTD at the registered office, or use the get-help form

This site is independent. It is not the NHS and not a clinic. Sending us a form is not an NHS referral.

What we collect on the quiz and get-help form

Depending on which form you use:

Field Quiz Get help Required?
Name No Yes Yes on get help
Email If you ask us to email a pack or shortlist Yes Yes if we need to reply
Phone No Optional No
Postcode No (not on the six questions) Yes Yes on get help, to match geography
Age band Adult or under 18 Age band Yes
Condition ADHD / autism / both / not sure Same Yes
Format Online acceptable? Online / in-person / either Yes
Consents Implied by continuing the quiz only Partner-contact consent; email-updates consent Partner contact only if you want a clinic to email or call you
Quiz answers The six questions and the outcome shown Copied forward if you arrive from the quiz Used to route the form, not to diagnose

We do not ask for NHS numbers, GP clinical records, or a symptom list that could be read as a diagnosis.

How it is stored

Launch stack:

  1. You submit via Fluent Forms on this WordPress site.
  2. Fluent Forms stores the entry on the site’s hosting.
  3. A copy is emailed to the site operator, PASECOM GROUP LTD.

We do not use Meta (Facebook/Instagram) or TikTok pixels on medical or pathway forms, including the quiz and get-help form.

When we share data with a clinic

We share your get-help details with a matching partner clinic only if you consent — the tick box “I am happy for a matching partner clinic to contact me.”

If you do not tick that box, we will not pass your name, email, phone or postcode to a clinic.

If you do tick it:

  • we may send the fields you submitted to one matching partner (age, condition, format, postcode/ICB geography)
  • that clinic may pay this site a fee for a consented introduction — see how we make money
  • the clinic becomes a separate controller for what it does next
  • this is not an NHS referral and not a guarantee they will accept you

We do not sell lists to data brokers. We do not exclusive-lock you to one clinic in the public directory.

Why we process (lawful bases)

Purpose Lawful basis (UK GDPR)
Reply to a get-help request you sent us Legitimate interests in responding, and/or taking steps at your request
Email the GP pack or a provider shortlist you asked for Consent, and/or legitimate interests in sending what you requested
Share with a partner clinic Consent (the partner-contact box). No tick, no share
Email updates about the pathway Consent (the updates box). You can withdraw
Keep the site secure and backups Legitimate interests
Legal claims or regulatory requests Legal obligation / legitimate interests

We do not use quiz answers to diagnose you. The quiz is a routing tool against published eligibility tests.

How long we keep it

24 months from last contact unless a longer legal hold applies.
Backups follow the host’s cycle. Email copies sit in the operator inbox until deleted under the same period.

Your rights

You can ask to access, correct, erase, restrict or object to processing, and to data portability, as UK GDPR allows.

Withdraw consent / request erasure: write to PASECOM GROUP LTD at the registered office, or use the get-help form, from the address you used on the form, with the subject “Privacy request”. Say whether you want us to stop clinic sharing, stop updates, delete the form entry, or all of these. If we have already passed your details to a clinic with your consent, you will also need to contact that clinic.

You can complain to the Information Commissioner’s Office: ico.org.uk. We would rather fix the issue first.

Cookies

Separate cookie consent (Complianz or equivalent) covers non-essential cookies. Form pages should still work if you refuse marketing cookies. Essential hosting and security cookies may still run.

Children

The quiz asks whether the person is under 18 because some providers set age rules and because children’s pathways differ in practice. We do not use the quiz to assess a child clinically. A parent or guardian should submit get-help details for someone under 18.

Sources (why geography and referral rules matter)

Privacy law is UK GDPR; the pathway rules below are why we ask England / first-assessment questions, not a basis for sharing extra health data.

  1. NHS Choice Framework — England only; GP, dentist or optometrist referral. Retrieved 1 September 2026. HTML
  2. Patient choice guidance, NHS England, 19 December 2023 — self-referral is out of scope; already receiving care for the same condition is out of scope. Long-read
  3. The NHS Constitution for England — applies to England. HTML

Last reviewed: 1 September 2026
Author: Pete, editor, not a clinician